Bringing MST Services into the digital world, welcome to the newest MST teams and more news to read, In the Loop.
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Issue 1 : 2017


As MST Services continues to grow and build more teams throughout the world, there are many moving parts and pieces, particularly when it comes to filling out paperwork.

In many organizations, MST therapists have had to fill out paperwork twice, once for their internal records and again for MST supervision and consultation. One MST provider, Community Solutions Inc. (CSI), was using an Electronic Health Record software program called myEvolv (developed by NetSmart), that was designed to support mental health organizations from beginning to end. It worked well, but there was one problem: the software wasn’t designed to work specifically with the MST model.

In May 2016, everything changed. A new software program completed development.

“A couple of years ago, we recognized we could strengthen our partnership with MST Services (MSTS) and CSI and develop more functionality to meet their specific needs,” said Andrew Mersman, general manager of Netsmart. “This type of change would completely revolutionize the way MST providers filed paperwork.”

The new partnership between CSI, Netsmart and MSTS helped take the MST model into the electronic world, giving MST therapists and clinical supervisors access to the weekly case summary and fit circles, which resulted in time and cost savings. 


“We currently have more than 350 teams in the U.S., and of those teams, about 35 are currently using this software  or getting ready to use to it,” said Joe Boggs, a member of the MST Services team. “It has really helped make things easier for MST clinicians to follow the normal clinical problem solving on-screen.”

With the implementation of this Electronic Health Record, MST clinicians, supervisors and experts have been experiencing a smoother workflow without impacting fidelity. Plus, the program has real-time clinical management, billing and reporting functions built-in, so everything they need is in one place. Providers are able to see the full benefits of the MST model without having to complete a second set of paperwork – which means more time can be spent with families.

“The response has been extremely positive,” said Andrew. “Customers using this software have used words like ‘life-changing’ and ‘game-changer.’”

And it doesn’t just stop there. MSTS, CSI and Netsmart continue to meet on a monthly basis to discuss how the program is working and look for opportunities to improve and evolve the software further to help MST providers serve more families across the country. One such improvement will be the interface between the Electronic Health Record and MST Institute, so that MST clinicians will only enter family data in one location.

“We are so thankful for our partnership with CSI and Netsmart,” said Joe. “It is really because of them that the MST model is finally a part of the digital world.”



  • MST currently has 535 teams around the world (compared to 195 in Jan. 2004)

  • Did you know that MST served 6,800 families in December 2016?
  • Join us in welcoming the following new teams to MST!

    • SCO Family of Services in Brooklyn (SCO-Brooklyn Team B) - New York

    • Heilpadagogium Schellerhain (MST Mainz) - Germany

    • Lulea Kommun Oppenvard (Lulea) - Sweden 

    • Community Counseling Agency (EBR Parish Team) - Louisiana 

    • Family Services of NW PA (ErieCrawfordPSB1) - Pennsylvania 




Congratulations to these staff members on their recent promotions!
  • Kellie Allison - Since 2005, Kellie has worked as a bilingual MST therapist, supervisor, expert and now MST coach. In this role, she provides training and clinical support to the Chilean experts.
  • Betsy Clipper - Since 2000, Betsy has worked as an MST therapist, supervisor, expert and MST-CAN expert. With the continued growth of the MST-CAN model, Betsy was promoted to an MST-CAN coach position.
  • Lori Moore - Since 1999, Lori has worked as an MST therapist, supervisor, expert and Manager of Network Partnerships. Recently promoted to Vice President, Lori will continue to support the Community Solutions Inc. and the UK Network Partnerships.
  • Kimberly Pascucci - For more than 18 years, Kimberly has held a variety of roles in MST including: supervisor, program manager and senior expert. She was recently promoted to Manager of Network Partnerships.

Welcome to these new staff members!

  • Josh Glade and Logan Greenspan have recently joined MST Services on the business side of our organization to help us grow the impact of MST around the world. 



  • Molly Brunk has moved into the role of full-time director of MST Institute and Kristen Crigler has been promoted to MSTI operations manager. Kristen will now oversee the daily operations at MSTI which will allow Molly to focus her energy on the future direction and growth opportunities for MSTI, including promoting the use of data for program improvement and data-based decision making to ensure families and communities receive high-quality services.




During our last Network Partner call, Eric Bruns, Ph.D presented on "Research, Data and Evidence-Based Treatment Use in State Behavior Health Systems, 2001-2012."

You can download the presentation slides to learn more.






Each quarter we recognize individuals, teams and MST friends who go above and beyond. Join us in congratulating our All-Star Winners and Whatever It Takes Winners for the fourth quarter of 2016.

MST International Conference - March 6-7, 2017 (Charleston, SC)
MST Five Day Orientation Trainings - March 20-24, April 10-14 & May 1-5, 2017 (Charleston, SC)
MST Supervisor Orientation Trainings - March 27-28, 2017 & May 18-19, 2017 (Charleston, SC)
Global Implementation Conference - June 20-21, 2017 (Toronto, CAN) - Conference Website
MST Advanced Supervisor WorkshopSeptember 14-15, 2017 (Charleston, SC)
European MST Conference - May 24-25, 2018 (Sweden)


  • 1021 Barth, R. P., Greeson, J. K. P., Guo, S., Green, R. L., Hurley, S. & Sisson, J.
    (2007). Outcomes for youth receiving intensive in-home therapy or residential
    care: A comparison using propensity scores. American Journal of Orthopsychiatry,
    77, 497–505.
  • 1503 van der Rijken, R. E. A., Bijlsma, E., Wilpert, J., van Horn, J. E., van Geffen, W. and van Busschbach, J. J. (2016). Using Interpreters in Mental Health Care: An Exploration of Multisystemic Therapy Outcomes. Journal of Emotional and Behavioral Disorders, 24(2), 92-100.
  • 1505 Fox, S., Bibi, F., Millar, H. and Holland, A. (2016). The role of cultural factors in engagement and change in Multisystemic Therapy (MST). Journal of Family Therapy (2016) 00: 00–00 doi: 10.1111/1467-6427.12134
  • 1506 Vermeulen, K. M., Jansen, D. E. M. C., Knorth, E. J., Buskens, E. and Reijneveld, S. A. (2016). Cost-effectiveness of Multisystemic therapy versus usual treatment for young people with antisocial problems. Criminal Behaviour and Mental Health. Advance online publication. doi: 10.1002/cbm.1988.
  • 1510 Bruns, E. J., Kerns, S. E. U., Pullman, M. D., Hensley, S. W., Lutterman, T. & Hoagwood, K. E. (2016). Research, data, and evidence-based treatment use in state behavioral health systems, 2001 – 2012. Psychiatric Services, 67, 496–503.
  • 1514 Connell, C. M., Steeger, C. M., Schroeder, J. A., Franks, R. P. & Tebes, J. K. (2016). Child and case influences on recidivism in a statewide dissemination of multisystemic therapy for juvenile offenders. Criminal Justice and Behavior, 43, 1330-1346.
  • 1515 Lange, A. M. C., van der Rijken, R. E. A., Delsing, M. J. M. H., Busschbach, J. J. V., van Horn, J. E. & Scholte, R. H. J. (2016). Alliance and adherence in a systemic therapy. Child and Adolescent Mental Health, Volume **, No. *, 2016, pp. **-**

To request an MST-related publication, send an e-mail with the publication number in the subject line to



2017 MST Research at a Glance is now available here.

Update of the MST Adaptations Overview is also available here:

Please review for accuracy the lists of licensed MST programs on:

MST In the Loop e-Newsletter
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Medicaid Discussion Group
The next call is scheduled for Wednesday, March 22, at 1 p.m. (ET). Interested in joining this call? Please email

Free MSTI website training
Registration is limited so sign up early at Internet access is required to participate.

Free MST jobs website,
You can post positions as well as review resumes of applicants who are looking for MST-related opportunities.



Here is what you missed recently if you are not following us on social media: 

An inspiring story, written by Kellie Allison, of a Chilean gangbanger who changed his life with the help of MST.

The release of a documentary, They Call Us Monsters, on teens facing life in prison.

An infographic illustrating our top 10 resolutions for 2017. It’s not too late to commit to one! 

On Facebook, you may have missed our #MSTee t-shirt contest that we held throughout the month of December, 2016. We are still accepting entries of MST-ers around the world rocking their MST tees with pride.

So, Like us, Follow Us & Subscribe!